Thank you for shopping at DigiVault. Please read this Refund Policy carefully before making a purchase, as it explains how refunds are handled for digital products sold on our website.
Digital Products – No Physical Shipping
DigiVault sells digital products only. All products are delivered electronically and are available for download immediately after successful payment. Because of the nature of digital goods, we follow a strict refund policy.
No Refunds After Download
Once a digital product has been purchased and downloaded, no refunds, returns, or exchanges will be provided. This policy is in place to prevent misuse, copying, or unauthorized distribution of digital content.
By completing a purchase on DigiVault, you acknowledge and agree that you are waiving your right to request a refund once the digital product has been delivered.
Exceptions
Refunds may be considered only under the following limited circumstances:
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The digital product was not delivered due to a technical issue on our side
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You were charged multiple times for the same product
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The downloaded file is corrupted or unusable and we are unable to provide a working replacement
In such cases, you must contact us within 48 hours of purchase with valid proof of the issue.
Non-Refundable Situations
Refunds will not be issued for:
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Change of mind after purchase
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Lack of knowledge or inability to use the product
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Incompatibility with your software, device, or system
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Failure to read the product description before purchase
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Accidental purchases
We strongly recommend reviewing product details carefully before completing your order.
Replacement Instead of Refund
Where applicable, DigiVault may offer a replacement file or alternative solution instead of a refund. This decision will be made at our discretion.
Payment Disputes & Chargebacks
Initiating a chargeback or payment dispute without first contacting us may result in suspension of access to our products and services. We encourage customers to contact us directly so we can resolve any issues quickly and fairly.
Changes to This Policy
DigiVault reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes will take effect immediately upon being published on this page.
Contact Information
If you have questions about this Refund Policy or believe you qualify for an exception, please contact us at:
📧 Email: digivault03@gmail.com